Shipping policy

 We partner with multiple trusted suppliers and production partners to bring you a wide range of celebration products at great value.

Because many of our items are sourced globally and/or made to order, shipping times can vary depending on the product type and destination.

We always do our best to get your order to you as quickly as possible.

📦 Processing Time

  • Standard items: 1–3 business days

  • Print-on-demand / personalized items: 2–7 business days

  • High-demand seasonal items (weddings/holidays): may require additional processing time during peak periods

Orders are processed Monday–Friday (excluding holidays).

🚚 Shipping Times (After Processing)

Estimated delivery times:

  • 🇺🇸 United States: 7–15 business days

  • 🇨🇦 Canada: 10–20 business days

  • 🇬🇧 United Kingdom & Europe: 7–20 business days

  • 🌍 International: 10–25 business days

These are estimates and may vary due to customs, carrier delays, or peak seasons.

✨ Multiple Shipping Locations

To provide the best selection and pricing, items in your order may ship separately.

This means:

  • You may receive multiple packages

  • Items may arrive on different dates

  • Each item may have slightly different delivery times

Don’t worry—this is normal for stores with multiple suppliers.

🎀 Tracking Information

Once your order ships, you will receive a tracking number via email.

Please allow 3–5 days after shipping for tracking updates to appear.

⚠️ Delays & Exceptions

While we work closely with our shipping partners, delays may occasionally occur due to:

  • High seasonal demand (weddings, holidays, major events)

  • Customs processing (for international orders)

  • Carrier disruptions outside our control

If your order is significantly delayed, contact us and we’ll assist you.

📍 Incorrect Address Disclaimer

Please ensure your shipping address is correct at checkout.

We are not responsible for:

  • Orders shipped to incorrectly entered addresses

  • Lost packages due to address errors

  • Additional fees for reshipping returned orders

If you notice an error, contact us immediately after placing your order.

💳 Customs & Duties (International Orders)

International customers may be responsible for customs fees, import taxes, or duties depending on their country’s regulations.

These charges are not included in product or shipping prices.

🎉 Our Promise

We know every order represents a special moment or celebration. We work hard to ensure your items arrive safely so you can focus on enjoying your event.

If you have any shipping concerns, our support team is here to help.